Kitty Malone

Director of Customer Service

Recent Posts

Stage Your Epic Comeback with Efficio

Jul 15, 2020 2:58:55 PM / by Kitty Malone posted in News, Product Changes, Technology, Customer Service, Blog

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What Does “Going Back…” Look Like Now and in the Future?

Jun 17, 2020 10:41:19 AM / by Kitty Malone posted in News, Product Changes, Technology, Customer Service, Blog

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Virtual Fatigue - Yes, it is a Thing!

May 15, 2020 11:33:44 AM / by Kitty Malone posted in News, Product Changes, Technology, Customer Service, Blog

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But I Don't WANNA Go Back!

May 6, 2020 2:55:50 PM / by Kitty Malone posted in News, Product Changes, Technology, Customer Service, Blog

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Working From Home

Mar 18, 2020 9:11:21 AM / by Kitty Malone posted in What's New, ShareBuilders, News, Behind the Scenes in Media Sales, Efficio, Customer Service, Uncategorized, Blog

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As more businesses encourage workers to work from home, your coworkers may change from colleagues and team members to dogs and bored children. Don’t worry, it can be done, and this is a time that can either make you - highlighting your focus, commitment and productivity;  or break you – highlighting your need for instruction and inability to stay on task. At Efficio, we are spread around the country in order to have the best talent in accessible places to better serve you. So, we know a thing or two about working remotely.  

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Efficio supports you, wherever you need to work

Mar 12, 2020 8:40:43 AM / by Kitty Malone posted in What's New, News, Uncategorized, Blog

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The jokes about hoarding toilet paper and hand washing are flying, and the news gets more alarming daily. Some people are cancelling their spring break cruises and trips to Disney, and others are relishing the thought of stateroom upgrades, empty middle seats on airplanes and shorter waits in lines at theme parks. Whatever your thoughts, the coronavirus outbreak is causing cancellations and postponements of big events in which people congregate.  It is also causing some companies to encourage their employees to work from home.

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Put Yourself in the Driver's Seat

Sep 24, 2019 9:19:38 AM / by Kitty Malone posted in Media Sales Management, Blog

 

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Like many other neighborhoods and new community areas around the country, my street now features a roundabout at a few busier intersections. In case you haven’t encountered one yet, these “traffic circles“ have been a staple in foreign countries for a long time. They control the flow of traffic, keeping things moving and giving all intersections a chance to turn. The problem is: so many are used to the old four way stop signs, they are confused by the roundabout; and so either fight it, causing more potential for accidents; or avoid it all together! Fight it or avoid it altogether? That sounds like what we sometimes hear about salespeople using the CRM functionality of their Sales Enablement Platform!

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Teamwork

Mar 7, 2018 7:29:57 AM / by Kitty Malone posted in Sales Talent Development, Behind the Scenes in Media Sales, Account Management, Blog

I am watching my tiny six-year-old cheerleader work with the others on her team to line up right and count one-two-three-four as they do their moves together. They are preparing for another competition, after having made their debut last week. They took second in their age group and were as thrilled with their second-place trophy as any Olympic gold medalists.

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Everything That’s Old is New Again

Jun 12, 2017 8:47:28 AM / by Kitty Malone posted in Yield Management, Behind the Scenes in Media Sales, Blog

For our anniversary this year, I bought my husband  the Beatles Sgt. Peppers 50th Anniversary Edition recordings. Ok, yes, he bought it himself for himself and the anniversary thing was just an excuse, but the point is, it was vinyl. Vinyl, like we used to listen to back in the old days. There is yet another Spiderman movie about to be released – the same Spiderman some of us read about in comic books back in the old days.  The Gong show is coming back – that Chuck Barris production that was so kooky – you got it – back in the old days.

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Separation – More Than the Box that the Copy Paper Came In

Apr 21, 2017 4:44:15 PM / by Kitty Malone posted in Media Sales Management, Blog

In media sales, things don’t always work out. Not every job is the best match to a person’s talents. So sometimes, parting ways is best. Whether it be initiated by the employee (there is a better opportunity across the street or across the country), or by the station (“Sometimes these conversations can be difficult…”), once the decision has been made, all parties are better off if the exit is smooth.

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