Teamwork

Mar 7, 2018 7:29:57 AM / by Kitty Malone posted in Sales Talent Development, Behind the Scenes in Media Sales, Account Management, Blog

I am watching my tiny six-year-old cheerleader work with the others on her team to line up right and count one-two-three-four as they do their moves together. They are preparing for another competition, after having made their debut last week. They took second in their age group and were as thrilled with their second-place trophy as any Olympic gold medalists.

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Habit

Mar 23, 2016 1:28:41 PM / by Kitty Malone posted in Media Sales, Behind the Scenes in Media Sales, CRM, Account Management, Blog

Google Fiber is at my office right now installing mega speed internet. YAY!

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A Message for Those Who Find Themselves With New (or No) Owners

Jan 19, 2016 8:07:14 AM / by Kitty Malone posted in Media Sales Management, Behind the Scenes in Media Sales, Account Management, Blog

keep-calm-i-m-your-new-boss

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2015 in the Rear View Mirror

Dec 30, 2015 11:56:11 AM / by Chris Crawford posted in Media Sales Management, Sales Talent Development, Managing Up, Behind the Scenes in Media Sales, CRM, Customer Service, Account Management

I wrote the blog below on December 26th, 2013. Many, if not all of the same ideas need to be revisited to consider how this year finished and how to make 2016 a banner year. Reflect on the article again. Insert 2015 everywhere you see a 2013, and apply what you have learned to make 2016 your best year yet.

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Goodbye and Hello

Dec 10, 2015 7:03:10 AM / by Kitty Malone posted in Behind the Scenes in Media Sales, CRM, Account Management, Blog

My laptop has seen better days. MUCH better days. When I was traveling with Efficio’s IT President for a presentation recently, he was horrified when I dragged out my everyday work, leisure and travel companion, which has served me so well. “You may NOT take that out of your bag in front of them!” he commanded. I sheepishly agreed, but it was a necessity.  It has MY wallpaper on it, MY favorites, MY work shortcuts, MY silly game, MY training and management documents and correspondence history– you get the idea. It also has a bunch of stuff that somehow crept on there during my last five plus years as I have traveled, virtually and literally, around the country helping those in media sales use software to make more money.

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This Blog is About YOU (and I am Naming Names….)

Nov 24, 2015 7:13:53 AM / by Kitty Malone posted in Media Sales, Media Sales Management, Yield Management, Behind the Scenes in Media Sales, CRM, Customer Service, Community Outreach, Account Management, Blog

We made it! It is Thanksgiving week! It is a time when our attention turns from prospecting, getting contracts approved, and goal setting; and instead turns to figuring out how we can slip away after lunch on Wednesday so to travel over the river and to the woods to grandmother’s house for Thanksgiving Eve dinner. This will be followed by you hosting the other family on Thanksgiving Thursday. Friday, work may cross your mind for a brief second as you are hoping the talent showed up to the early morning remote for your client, but your attention is back on your friends and family as you brave the crowds to get that Star Wars or Paw Patrol toy for a few dollars off.  Then the weekend is filled with more family and friends and will fly by all-too-fast. Facebook will be filled with warm wishes for friends, real and virtual, and family holiday traditions will be the focus.

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Why Choose a Media Sales CRM

Oct 28, 2015 7:15:33 AM / by Kitty Malone posted in Media Sales, Media Sales Management, Sales Talent Development, Managing Up, Behind the Scenes in Media Sales, CRM, Account Management, Blog

Which One of These CRMs is Not Like The Others? (Hint, It Is the One That Adds in the Fun…)

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There is no Y in CRM

Oct 27, 2015 9:16:36 AM / by Kitty Malone posted in Media Sales, Media Sales Management, Sales Talent Development, Managing Up, Behind the Scenes in Media Sales, CRM, Account Management, Blog

20140406170423

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The Ninth Day of Christmas in Media Sales: the Sales Funnel

Dec 19, 2013 9:10:27 AM / by Kitty Malone posted in managing up, media sales, marketing, CRM, strategic account management, Account Management, Blog

media sales sales funnel Map the direction you will take with your target accounts to move them through the sales funnel.
Fighter pilot and commanding officer checking a map in France during World War I. National Library of Scotland.
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It Can Be More Than Just a Big Dinner

Nov 25, 2013 10:06:36 AM / by Kitty Malone posted in media sales, CRM, strategic account management, Account Management, Blog

make your days off restful land productive Make your Thanksgiving even more meaningful by volunteering!
Thanksgiving cheer distributed to men in service. New York City turned host to the boys in service and cared for every man in uniform, c.1918. Underwood and Underwood, photographer. U.S. National Archives.
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